| NetSuite Support |
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Daston’s NetSuite Support are designed to provide the highest level of services and benefits to ensure your company’s success with the NetSuite applications you have implemented. Our NetSuite team has successfully implemented a combined 75+ applications,and each member possesses at least 4 years of hands-on NetSuite experience. Timely Responses We know that the time spent waiting for a response from technical support can negatively impact the productivity of your business. When choosing Daston for your NetSuite services, you sign on to partner with a winning support team. As a valued client you can expect a timely response, guaranteed. On-line Case Submission Easily submit cases online through your own dedicated Customer Portal. We respond to online case submissions within 90 minutes-- either with a phone call or via the online case management systems. Dedicated Customer Portal Submit and view your entire NetSuite support case and history in your own dedicated customer portal. Pre-release Planning With Daston's NetSuite Support, the release schedule will be communicated to you as soon as it is available. You will have access to the release notes and new help documents as soon as they are made available. NetSuite Documentation Daston’s NetSuite support options are complemented with a library of extensive, detailed help and other resources online, such as a Frequently Asked Questions section, user guides, sneak peeks at upcoming releases, and tips that will help you get the most from your NetSuite application. Daston’s NetSuite Support Includes
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