Where Change Management Meets Learning and Development

Through our Usage and Adoption services, Daston has been very successful at bringing a results-oriented approach to the implementation and adoption of enterprise-level commercial off-the-shelf software (COTS). Usage and Adoption provides a comprehensive strategy to communicate change value in terms relative to the users. Further, it eases the transition by providing low threat learning opportunities for the user community.

It is not enough to just install a COTS package and expect immediate large-scale adoption. Usage and Adoption ties all incremental changes an organization makes back to the vision and mission of the organization. By providing a coherent communications strategy for all levels of employee the entire organization can embrace the change.

Daston's organizational expertise, coupled with our COTS integration experience, can assist your technical staff with implementation expertise, customizations and integrations, training, and administration services to ensure stakeholder satisfaction and return on investment is realized.